Aesthetics by Kay
Cancellation and no show policy
We Value both your time and ours. To ensure availability for all clients, we require at least 24 hours notice for appointment cancellations ore rescheduling.
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Cancellations made within less than 24 hours notice may be subject to a $ 50 late cancellation fee
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Missed appointments ( No show) will incur a $ 50 fee
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Repeated late cancellations or no shows may result in restrictions on future bookings..
Thank you for your understanding and cooperation.
Refund Policy
At Aesthetics by Kay, All products and services are handled with care and professionalism . Please review carefully our refund policy before booking or purchasing.
All services are non refundable,
Once treatment has been started or completed, refunds will not be issued due to :-
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Dissatisfaction with results
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Change of mind
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Individual response to treatments ( results may vary by person)
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Aesthetics and medical aesthetic treatments are personalized and outcomes cannot be guaranteed.
Packages and prepaid services are non refundable
Prepaid packages and promotional services are non refundable
Packages maybe transferred to another service of equal value only if
The package has not expired.
Retail skincare products
Retail skincare products are final sale, Refunds can only be considered if Product is unused, unopened and in original condition, Request can be made within 2 days. of purchase.
What to include in the Refund Policy
Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.