Aesthetics by kay is committed protecting your privacy and safeguarding your personal information. We are committed to protecting the confidentiality, accuracy and security of your personal and health information in accordance with Personal health information protection Act ( PHIPA) and Professional standards set by the College Nurses of Ontario( CNO).

INFORMATION WE COLLECT

A) Personal Information

• ​Name 

• Email Address

• phone number

• Date of birth

• Billing and payment information

B) Health and treatment information

• Medical history relevant to aesthetics treatments

• Consent forms

• Treatment records, photos( before/after) and progress notes.

How we use your information

We use your information to:- 

• Provide and manage aesthetic services

• Assess treatment suitability and safety

• Communicate appointment reminders and follow ups

• Process payments

• Maintain legal and professional records

• Improve our services and client experiences

Consent

By using our services, submitting forms, or booking appointments, you consent to the collection, use, and disclosure of your information as outlined in the privacy policy. You may withdraw consent at any time, subject to legal and professional obligations. 

Disclosure of information

We may share your information with Medical director/ Nurse practitioner, with service providers( ag. booking software, payment processors)

Or When require by law or regulatory authorities. 

Electronic Medical Recors(EMR)

All client information is securely stored in a password - Protected , encrypted Electronic medical Record( EMR) system. Access is restricted to authorized personnel at Aesthetics by Kay. Information may be shared with Medical Director/ Nurse Practitioner as a part of assessment, prescribing, medical oversight and follow ups. 

Data Storage and security

We take reasonable steps to protect your information using:-

• Secure electronic systems

• Password protected files

• Limited access to authorized personnel

Health and treatment records are retained in accordance with Professional and legal requirements. 

Your Rights

You have the right to :

• Request access to your personal information

• Request corrections to your inaccurate information

• Ask how information is being used

• Withdraw consent where legally permitted

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